
Medical Office Support
HEALTHCARE
Medical office support staff work at the front desk of a medical office. They perform a variety of tasks vital to the operation of a medical office including dealing with patients, filing medical documents and handling insurance forms, and handling anything that comes up in a clinical office.
Career Details
Skills
Students in Medical Office Support are trained in the following subject areas:
- Scheduling and confirming patient diagnostic appointments, surgeries, or medical consultations
- Greeting visitors, determining the purpose of their visit and directing them to the appropriate staff members
- Answering telephones and transferring calls to the appropriate staff members
- Managing financial records
- Understanding health insurance policies, and managing financial records
Requirements
Before entering the program, students must:
- Complete all required activity in the Career Preparation Period, including Career Exploration and Career Success/Workplace Skills.
- Meet basic academic requirements in math and reading.
Credentials
As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.
Expectations
While on the job, you will be expected to display the following traits at all times:
- Attention to detail
- Concern for others
- Dependability
- Integrity
- Stress tolerance
Medical Office Support Numbers to Know
$33K
National average earning potential for this career
Completion times vary by training area. Check with your admissions advisor.